July, 8 – 10, Omni La Costa, San Diego
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300 mins
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75 mins
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45 mins
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10 minsWelcome to HPN West Coast! We bring transformational executives together in an intimate setting to exchange healthcare ideas on a global scale. Engage in an open dialog with peers about what the problems are, sharing successes and failures and collaborating on potential solutions.
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Keynote Theater40 mins
- Strategy & Leadership
- Digital, Data & AI
AI is reshaping clinical, operational, and financial workflows - but impact varies widely, and the stakes for getting it wrong are high. In this fireside chat, health system innovators who are deliver ...
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Keynote Theater20 minsHealthcare leaders are under pressure to move AI from experimentation to operational value. This session looks at what separates usable AI from interesting pilots: clear clinical problems, purposeful co-design, trust-building, evaluation criteria and workflow fit. Drawing from SickKids’ AI deployment approach and Philips’ standards-led perspective, the discussion will examine how AI can support clinicians without adding cognitive burden.
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Keynote Theater25 minsOur signature ‘Shark Tank’ session provides each solution provider with an opportunity to deliver a short pitch, explaining why they are here and how their services can help tackle some of the sector’s ongoing challenges.
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Networking Area75 mins15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
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Keynote Theater40 mins
- Strategy & Leadership
- Digital, Data & AI
Cybersecurity is now a strategic, enterprise-wide issue – not a technical domain – and the stakes continue to rise as health systems modernize infrastructure, adopt AI, manage vendor sprawl, and face ...
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Keynote Theater20 minsWhat does it take to turn AI adoption into lasting transformation? Technology is only part of the equation. Join JulieAnn McKellogg ,Director of Partner Success at Abridge, as she explores how strong partnerships, thoughtful change management, and clinician engagement help health systems successfully scale AI across the enterprise. Drawing on lessons from Abridge's work with leading health systems, this session will share practical approaches for building trust, aligning stakeholders, measuring success, and continuously optimizing adoption. Discover how a partnership-first approach helps organizations accelerate implementation, navigate change with confidence, and create lasting value for clinicians, patients, and health systems.
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Keynote Theater20 minsHealth systems must improve throughput and strengthen financial performance without increasing burden on clinical teams. In this discussion session, Jaya Agrawal, Division Executive Director, from Providence Health System Southern California, will share how a centralized Patient Placement Center model, workflow redesign, and stronger digital-clinical coordination technology through XFERALL drove measurable gains in patient flow, cost efficiency, and workforce productivity.
Jaya Agrawal will outline practical strategies to improve throughput, optimize labor, and reduce variability through better digital-clinical coordination, workflow redesign, and targeted AI use. The conversation will also explore how targeted use of data and AI-supported decision tools enhances visibility, improves decision-making, and reduces manual workload for clinical staff.
Moderated by Shana Palmieri, this session will provide actionable insights for health system executives and operational leaders seeking to:
• Accelerate patient throughput across care settings
• Reduce emergency department boarding and unnecessary costs
• Improve staff productivity while alleviating clinical burden
• Strengthen clinical quality through better coordination and oversight
Attendees will leave with proven frameworks and real-world lessons applicable to systems striving for sustainable operational transformation. -
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Breakout Room 120 minsMany healthcare leaders face a similar daunting challenge: they are held accountable for patient outcomes without the visibility needed to measure and improve care. This presentation shares the real-world transformation of a hospital that moved from relying on assumptions to making data-driven decisions through intelligent communication, connected workflows, and real-time patient engagement. Attendees will learn how measurable call response times, automated care coordination, virtual family engagement, and actionable analytics improved patient satisfaction, expanded access to care, and gave leadership the insights needed to coach staff and strengthen clinical outcomes. Discover how connected care can help healthcare organizations turn invisible operational challenges into measurable opportunities for better patient and staff experiences. -
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Breakout Room 220 minsWhat is the future of Clinical AI and where are we heading? This presentation frames clinical decisions as the convergence of three information streams: the conversation in the room, the patient's chart, and synthesised knowledge (external evidence plus internal institutional practice). Conversation synthesis (ambient scribes) is the most mature corner; external knowledge has largely scaled. Internal knowledge, what a specific health system actually does, remains the unsolved half: messy, governance-heavy, hard to drive adoption, but the most defensible since every institution is its own corpus. For leaders: treat the triangle as a frame, plan the architecture, and design the future of how your organization delivers care.
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Networking lunch45 minsAn opportunity to connect with your peers and suppliers to talk over the learnings from the event.
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Keynote Theater45 mins
- Strategy & Leadership
- Finance & Sustainability
Health systems are under pressure to strengthen margin, stabilize the workforce, expand access, modernize care, and rebuild trust – all while navigating reimbursement volatility and shifting patient expectations. This interactive roundtable session focuses on the priorities that will matter most in the years ahead, from Medicare break-even strategies to home-based care models, population health economics, and digital readiness. Share your own views on how to improve resilience, address literacy and trust gaps, and support sustainable clinical and operational performance. The goal is clear: identify what deserves focus, what no longer works, and where the most meaningful opportunities for progress lie. This interactive session will merge expert advice from speakers with small group discussions amongst peers to begin shaping practical solutions to these challenges.
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Keynote Theater30 mins
- Digital, Data & AI
- Operations & Service Delivery
As healthcare organizations rapidly adopt AI, unchecked implementation without due diligence exposes health systems to severe operational, clinical, and data privacy risks. This session explores the s ... -
Breakout Room 130 mins
- Workforce, Skills & Culture
- Outcomes & Impact
Workforce innovation must translate into better outcomes, not extra complexity. This session is built around practical ways to build capability, redesign roles, and strengthen culture while improving digital literacy and readiness for hybrid care. Attendees will receive actionable steps to reduce operational risk, support new leadership metrics, and drive measurable improvements in performance, access, and financial sustainability.
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Breakout Room 230 mins
- Operations & Service Delivery
- Outcomes & Impact
Next-generation care models must improve access, experience, and outcomes while managing cost and operational risk. This session highlights practical strategies for hybrid care, remote monitoring, patient engagement, and population-health-driven pathways. Speakers will share how they are redesigning workflows, reducing variation, and embedding equity and literacy considerations to deliver measurable, sustainable improvements.
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Networking and business meetings60 mins15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
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Keynote Theater60 minsHealthcare organizations are investing in new technologies, care models, and operational redesign to address financial pressures, workforce shortages, and rising patient expectations. Yet transformati ...
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5 mins
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155 minsAn opportunity to network, catch up with work, or just get some rest! The HPN team will be on hand to support this in any way we can.
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Open networking and buffet on the Lunar Lawn120 mins
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Networking breakfast45 mins
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5 mins
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Keynote Theater35 mins
- Operations & Service Delivery
- Outcomes & Impact
Digital tools only create impact when patients and clinicians genuinely want to use them. This session focuses on the real-world work of improving access, reducing friction, and designing tech-enabled care models that earn trust and deliver measurable value. Speakers will discuss what is working across hybrid care, virtual nursing, workflow redesign, and AI-supported communication – and why adoption fails without strong cultural, operational, and change-management foundations. The conversation will include patient literacy, equity, team readiness, and the shift towards consumer-grade experience expectations. Offering practical guidance that reduces risk, strengthens adoption, and enables digital journeys that improve access, experience, and outcomes.
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Keynote Theater40 mins
- Strategy & Leadership
- Finance & Sustainability
Health systems face growing financial pressures and rapid technological change, many are turning to investing, in companies and external funds, as a strategic lever for innovation and growth.
This panel will explore how provider organizations can build or expand investment arms to diversify revenue, accelerate digital transformation, and access breakthrough solutions. Leaders across the ecosystem will discuss identifying high-value opportunities, balancing financial and strategic returns, and navigating governance and risk. Attendees will gain practical insights into how health systems can help shape the future of healthcare innovation.
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Keynote Theater20 minsLearn more about how connected monitoring technologies can help clinicians identify patient deterioration earlier, improve workflow efficiency, and support more personalized care across hospital and home settings. Explore today’s MedSurg monitoring challenges, the role of wearable multi-parameter devices such as BioButton and Corsano, and the evidence supporting continuous trend monitoring. Gain insight into pulse oximetry accuracy across diverse skin tones and Medtronic’s work in explainable AI and Nellcor™ technology to advance equitable, reliable SpO₂ monitoring and clinical decision-making.
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Networking and business meetingsNetworking Area75 mins15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
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Keynote Theater20 minsThe AI honeymoon may be over.
Over the past several years, health systems have rapidly invested in AI to address workforce shortages, clinician burnout, operational inefficiencies, and mounting financial pressures. While some organizations have seen meaningful results, many are now taking a harder look at what value these investments have actually delivered.
At the same time, the challenges facing healthcare have only intensified. Labor costs continue to rise, reimbursement pressures remain acute, clinician shortages are expected to worsen, and patient demand continues to grow. Against this backdrop, health system leaders are increasingly asking a more pragmatic set of questions: Which AI initiatives are creating measurable impact? How should success be evaluated? And what role should AI play in the broader operating and strategic agenda of the health system?
As the industry moves from experimentation toward operationalization, the conversation is shifting from adoption to accountability. CEOs, boards, and executive teams are looking beyond implementation metrics to understand what drives sustained clinical, operational, financial, and workforce value.
This discussion will explore how health system leaders are evaluating AI investments today, what lessons have emerged from early deployments, and how organizations can balance near-term performance expectations with long-term transformation goals.
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Keynote Theater30 mins
- Strategy & Leadership
- Digital, Data & AI
Many health systems have launched AI pilots, and far fewer have successfully scaled them. This session focuses on the organizational, operational, and governance factors that determine whether AI becomes embedded into daily work or remains isolated experimentation.
Speakers will share practical examples of what worked, what didn’t, and how leaders can align technology, workflows, and teams to drive adoption and measurable outcomes across clinical and administrative functions.
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Breakout Room 130 mins
- Strategy & Leadership
- Workforce, Skills & Culture
Sustained transformation depends on a workforce that can adapt, reskill, and trust the process. This session focuses on building cultures that reduce operational risk through stronger change leadership, digital literacy, labor management discipline, and support for hybrid and tech-enabled care models. Attendees will gain practical tactics to strengthen engagement, capability, and performance during continuous change.
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Breakout Room 230 mins
- Operations & Service Delivery
- Outcomes & Impact
Care redesign must strengthen trust, access, and day-to-day experience. This session focuses on tangible steps for integrating hybrid, virtual, and home-based models; improving navigation; and reducing friction across settings. Take away clear actions to expand rural access, embed patient coaching, and align workflows in ways that enhance safety, confidence, and outcomes in redesigned pathways.
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Keynote Theater45 mins
- Strategy & Leadership
- Digital, Data & AI
Transforming a health system is easy to talk about but notoriously hard to sustain. This panel brings together executives who have delivered meaningful, lasting impact across AI, cloud modernization, operational redesign, and new care models.
They will share the key determinants of success: overcoming change fatigue, simplifying vendor and integration complexity, strengthening clinical and operational alignment, and building trust as a leadership discipline. Our speakers will reflect on the turning points, corrective moves, and structures that have allowed transformation to survive budget cycles, leadership changes, and frontline resistance – and ultimately become part of how their organizations operate and improve.
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5 mins
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Networking lunch50 mins
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